Terms of Use

Effective October 31, 2026

These terms are an agreement between you and Nielsen ("we") about using Ponderoo. If you're under 18, a parent or guardian must agree to these terms for you.

Using the app

Ponderoo is an educational app about artificial intelligence. You may use it for personal, non-commercial learning. Please don't try to break, overload or copy the app or its server, or use Ask Byte to create harmful content.

Subscriptions

Lessons are free to start. Some content and features need a paid subscription, as shown in the app before you buy.
Payment is charged to your Apple or Google account. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. You can manage and cancel them in your App Store or Google Play account settings.
If a free trial is offered, any unused part of it ends when you buy a subscription.
Refunds are handled by Apple or Google under their policies.
Fair use: the AI tutor and natural voice have daily and monthly limits, shown in the app, to keep the service available for everyone.

AI answers

Ask Byte answers are generated by AI and may be incomplete or wrong. They're for learning, not professional, medical, legal or safety advice. See AI and Safety.

Content and trademarks

The app's lessons, art and code belong to Nielsen. Names of other companies' products mentioned in lessons (for example AI assistants) belong to their owners and are used only to describe them. Ponderoo is not affiliated with or endorsed by them.

Changes and ending

We may update the app and these terms. If a change is significant, we'll tell you in the app. You can stop using the app at any time by deleting it.

Liability

We provide the app "as is". To the extent the law allows, we aren't liable for indirect losses. Nothing in these terms limits rights you have under consumer law where you live.

Apple

If you got the app from Apple's App Store, Apple's standard Licensed Application End User License Agreement also applies, and Apple has no obligation to provide support for the app.

Contact

Nielsen, Los Angeles, California, USA. Email: hello@ponderoo.app.